Back

General Terms and Conditions

Consultation and placing orders

Please contact us by fax or e-mail, if you would like to enquire after certain products.

Fax: +49(0)4152/925 250
E-mail: info@garpa.com

Or address yourself to our staff members in one of our overseas branches in Great Britain or the United States.

Sales order confirmation

Every order is confirmed in writing, by fax or e-mail. Exempted from this are orders which will be delivered by parcel service.

Payment

Payment has to be done in advance. The basis for the prepayment will be our sales order confirmation. After delivery an invoice will be sent to you by mail. Place of fulfilment and jurisdiction is Luebeck, Germany.

Delivery terms

Delivery is made either to the billing address or a different delivery address specified by you, as you request. For the exact delivery time and procedure please enquire by fax or e-mail.

Assembly

Almost all pieces of furniture are delivered completely assembled. Whatever has not been put together by our craftsmen will be assembled on site, with all packing material taken back by Garpa.

Unlimited right to return

Within one month after delivery you have an unlimited right to return delivered items. We are sure you understand that specially and individually manufactured items are exempt from this policy.

Warranty

We offer a special five-year warranty on all furniture. This warranty covers all flaws which, with normal usage, can be attributed to material or manufacturing flaws. All other items have a warranty of two years.

Data protection

As a matter of course, we promise to comprehensively protect your personal data following the legal regulations set forth in the German data protection legislation. In addition, we guarantee that as a Garpa customer your address data will not be passed on to third parties.

Reservations

All elements of the Garpa website - visual and audio, including relevant technologies - are protected by copyright. They are the exclusive property of Garpa. Any hypertext linking to the Garpa site through the use of framing or in-line linking technology is expressly prohibited. In any case, linking, even if it were tacitly accepted, must be discontinued upon simple request by Garpa.

Garpa cannot be held responsible for any loss or damage resulting from using the Internet, specifically from an interruption of the connection, a computer virus, outside interference or, generally speaking, in cases of force majeure as confirmed in court of law.