General Terms and Conditions

Consultation and placing orders

Please contact us by fax or e-mail, if you would like to enquire after certain products.

Fax: +49(0)4152/925 250
E-mail: info@garpa.com

Or address yourself to our staff members in one of our overseas branches in Great Britain or the United States.

Sales order confirmation

We confirm receipt of each order by letter, fax or email.

Data protection

We will naturally ensure that your interests are protected according to the legal data protection regulations. In addition, we guarantee that as a Garpa customer your address data will not be passed on to third parties. If you no longer wish to receive our offers in the future you may oppose our use of your data for advertising purposes.

Payment

Payment has to be done in advance. The basis for the prepayment will be our sales order confirmation. After delivery an invoice will be sent to you by mail. Place of fulfilment and jurisdiction is Geesthacht, Germany.

Warranty

All our products come with a statutory two-year warranty. For all furniture and umbrellas, we guarantee for a full five years from the date of delivery that there are no defects in materials or workmanship, and we will otherwise remedy these free of charge in the case of normal private use. This even applies for ten years to the structural durability of non-folding furniture.

Delivery terms

Delivery is made either to the billing address or a different delivery address specified by you, as you request. For the exact delivery time and procedure please enquire by fax or e-mail.

Checking the contents of the delivery

Please check the delivery immediately upon receipt, and inform us without delay, either by phone or in writing, of any suspected delivery damages or manufacturing flaws. We will come up with a satisfactory solution as quickly as possible.

Unlimited right to return

Within one month after delivery you have an unlimited right to return delivered items. We are sure you understand that specially and individually manufactured items are exempt from this policy.

Reservations

All elements of the Garpa website - visual and audio, including relevant technologies - are protected by copyright. They are the exclusive property of Garpa. Any hypertext linking to the Garpa site through the use of framing or in-line linking technology is expressly prohibited. In any case, linking, even if it were tacitly accepted, must be discontinued upon simple request by Garpa.

Garpa cannot be held responsible for any loss or damage resulting from using the Internet, specifically from an interruption of the connection, a computer virus, outside interference or, generally speaking, in cases of force majeure as confirmed in court of law.