Consultation and placing orders

Please contact us by phone, fax or e-mail, if you would like to enquire after certain products.

Phone: +49 (0) 4152 925 200
Fax: +49 (0) 4152 925 250
E-mail: info@garpa.com

Or address yourself to our staff members in one of our overseas branches in Great Britain or the United States.

Payment

Payment has to be done in advance. The basis for the prepayment will be our sales order confirmation. After delivery an invoice will be sent to you by mail. Place of fulfilment and jurisdiction is Luebeck, Germany. E&OE policy applies.

Sales order confirmation

Every order is confirmed in writing. You will receive the invoice by mail after the delivery has been completed.

Data protection

As a matter of course, we promise to comprehensively protect your personal data following the legal regulations set forth in the German data protection legislation. In addition, we guarantee that as a Garpa customer your address data will not be passed on to third parties.

Delivery terms

Delivery is made either to the billing address or a different delivery address specified by you, as you request. For the exact delivery time and procedure please enquire by fax or e-mail.

Warranty

We offer a special five-year warranty on all furniture and parasols. This warranty covers all flaws that, with normal usage, can be attributed to material or manufacturing flaws. All other items have a warranty of two years.

Assembly

Almost all pieces of furniture are delivered completely assembled.

Your right to return

Within 28 days after delivery you have the right to return any delivered items. However, we are sure you understand that special, individually manufactured items that you have specifically ordered are exempt from this policy.

Reservations

All elements of the Garpa website - visual and audio, including relevant technologies - are protected by copyright. They are the exclusive property of Garpa. Any hypertext linking to the Garpa site through the use of framing or in-line linking technology is expressly prohibited. In any case, linking, even if it were tacitly accepted, must be discontinued upon simple request by Garpa.

Garpa cannot be held responsible for any loss or damage resulting from using the Internet, specifically from an interruption of the connection, a computer virus, outside interference or, generally speaking, in cases of force majeure as confirmed in court of law.